Thermal Master Technology Co., Ltd. (hereinafter referred to as "Our Company", "we", "us" or "our") respects and protects the privacy of users. This Privacy Policy will explain how Our Company uses the personal data we collect from you when you use our Thermal Master. 

 

We know the importance of your personal data and will do our best to protect the security of your personal data. We are committed to maintaining your trust and protecting your personal data by following the principles of lawfulness, fairness and transparency, purpose limitation, data minimization, accuracy, storage limitation, integrity and confidentiality and accountability. We will take proper security measures to protect your personal data in accordance with common industrial security standards.

 

Content:  

1. Application scope 
2. What data do we collect?  
3. How do we collect and use your data?  
4. How do we share your data? 
5. How do we store your data?  
6. What are your data protection rights?  
7. How do we transfer your data globally? 
8. How do we protect minors’ personal data? 
9. Privacy policies of other APPs/Platforms/Websites  
10. Changes to our Privacy Policy  
11. How to contact us  
12. Your right to lodge a complaint

 

 

1. Application scope

This Privacy Policy applies to the products and services provided by us related to the  Thermal Master. 

It should be noted that this Privacy Policy does not apply to any products and services provided to you by any third party, unless such third party processes your personal data according to this Privacy Policy. This Privacy Policy does not apply to other products and services for which we have set a separate privacy policy. Please be aware that if you provide personal data to a third-party website or use third party products or services, the processing of your personal data will be subject to the privacy policy of such third party, for which we will not assume any legal responsibilities. Please be sure to read the privacy policy of such third party carefully before you provide any personal data.

 

2. What data do we collect?  

To better provide you with our features and services, we will request the following 
permissions within the necessary scope, and these will only be enabled after you actively confirm them.

• Bluetooth, Wi-Fi, and location information. 
• Storage, microphone, camera, and USB permissions.

After the relevant permissions are enabled, you agree that we may use the following data:

• List of nearby Bluetooth devices 
• Location information 

 

3. How do we collect and use your data?

Depending on the specific features, Our Company will request access to your following 
permissions. Such permissions will only be enabled after you actively confirm them and 
will be used for the following purposes: 

 

Wired Device Connection 

When using Thermal Master to connect to the handheld thermal imaging camera, you 
need to plug the device into your phone's Type-C port to transmit and display infrared 
images. To enable device recognition and data transmission, we will request USB access 
permissions when you plug in the device, and the permission request will automatically 
stop when the device is unplugged. This feature does not involve any personal data. 

 

Wireless Device Connection and Image Transmission

We need to request Bluetooth or Wi-Fi permissions to complete device pairing and 
image transmission for products wirelessly connected to Thermal Master. 
After turning on Bluetooth, we will read the list of nearby Bluetooth devices, and you will manually select the Bluetooth device to complete the connection; alternatively, users can scan a QR code to complete the Wi-Fi connection. During this process, we will not 
collect your personal device information.

 

Photo and Video Recording 

When using Thermal Master infrared products to capture and record infrared images of  objects, we will request storage, photo library, and microphone permissions in order to save images/videos locally and synchronously record ambient sound. The generated content is stored locally on your device only. All related images, videos, and audio content are under your own control; we will not upload, access, or analyze such content. This feature is intended to support the infrared detection and recording of objects and is not used to identify specific individuals or process personal information. Please avoid capturing or recording images or sounds of identifiable natural people during use and ensure that your usage complies with applicable data protection and privacy laws and regulations. 

 

Picture-in-Picture (PiP) Feature

Enabling the Picture-in-Picture (PiP) feature allows the simultaneous display of the object's infrared image and the visible light image captured by the phone's camera, facilitating scene comparison and target localization. To implement this feature, we will request camera permission. The relevant image data is only processed and displayed in real-time locally on your device; we will not store, upload, or use it for any purpose of identifying individuals. This feature is primarily used to assist in scene comparison and target localization and is not intended for the collection or processing of personal information. Please use this feature reasonably, avoid capturing images of identifiable individuals, and comply with relevant laws and regulations. 

 

Temperature and Weather Display

To display real-time temperature and weather information of your current location on the interface, and to optimize the infrared image based on such environmental data, we will request access to your location information. Meanwhile, the location and weather 
information will also be displayed in the recorded infrared images. We will not save any location, temperature, or weather information related to you. 

 

4. How do we share your data?

Unless otherwise provided by laws and regulations, we will not share your personal data with any company, organization or individual other than Our Company without your explicit consent, nor will we publicly disclose your personal data. 

 

5. How do we store and destroy your data? 

We do not store your personal data. 
The data generated by your connection to the handheld thermal imaging camera and other hardware devices through Thermal Master will be stored on your terminal device only. 

 

6. What are your data protection rights? 

Our Company would like to make sure you are fully aware of all of your data protection 
rights. 
Every user is entitled to the following: 

• The right to access - You have the right to request Our Company for copies of your personal data (if have). We may charge you a small fee for this service.
• The right to rectification - You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete information you believe is incomplete. 
• The right to erasure - You have the right to request that Our Company erase your personal data, under certain conditions.
• The right to restrict processing - You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.
• The right to object to processing - You have the right to object to Our Company's processing of your personal data, under certain conditions.
• The right to data portability - You have the right to request that Our Company 
  transfer the data that we have collected to another organization, or directly to you, under certain conditions. 

If you make a request or exercise any of these rights, we have fifteen days to respond to you. Please contact us at our email: support@thermalmaster.com.

 

7. How do we transfer your data globally? 

Your personal data may be transferred, stored and processed in a country that is not considered to be one that provides the same level of protection of personal data as the laws of your country and may be available to the government of those countries under the legislation, in a request made in those countries. We implement appropriate safeguards (such as contractual commitments) in accordance with applicable legal requirements to provide adequate safeguards for your personal data. For more information on the appropriate safeguards in place and to obtain a copy of these safeguards, please contact us at the contact information provided for in this Privacy Policy. 

 

8. How do we protect minors’ personal data? 

Minors under the age of 16 are regarded as children. Where the child is below the age of 16, the processing of child’s data shall be lawful only if and to the extent that consent is given or authorized by the holder of parental responsibility (“Guardian”) over the child. We do not target children as user of Thermal Master. If you as the holder of parental responsibility over the child believes that we have processed the child’s personal data, you can reach us at support@thermalmaster.com to inform us. We will delete relevant data as soon as possible once we have verified the situation. 

 

9. Privacy policies of other APPs or website

Thermal Master may contain links to other APPs or websites. Our Privacy Policy applies 
only to Thermal Master, so if you click on a link to another APP or website, please be sure to read the privacy policy of such third party carefully before you provide any personal data.

 

10. Changes to our Privacy Policy

Our Company keeps its Privacy Policy under regular review and places any updates on 
Our Company's platform or in other appropriate ways. This privacy policy was last updated on 05/04/2026.

 

11. How to contact us

If you have any questions about Our Company's Privacy Policy, the data we hold on you, 
or you would like to exercise one of your data protection rights, please do not hesitate to contact us. 
Email us at: support@thermalmaster.com

 

12. Your right to lodge a complaint 

Should you wish to report a complaint or if you feel that Our Company has not addressed your concern in a satisfactory manner, you may contact the local data protection authority.

 

Thermal Master Technology Co., Ltd.